Gusto Technical Service Program
Create your record with information such as the device that is the subject of the service, the subject of the complaint, the date of the appointment, the person who sent the service. Deploy services by seeing technicians' workloads. Create the service form. Easily process the information of the services received online during the service or at the end of the day. Arrange and color the service stages according to yourself. From the first opening of the service, you can easily follow the stages it has gone through, together with the relevant units and technicians. You can print a service form for your customers who come to the service, as well as print the barcode label containing the customer information and registration number and stick it on the device to facilitate the tracking of the devices in the service. Check if the devices are under warranty as a result of installation dates and maintenance contracts. In the application, which is fully integrated with Gusto, it allows the data defined in Gusto to be used within the application without being redefined. Likewise, it provides automatic transfer of the information defined in this application to Gusto. It works fully integrated with Gusto ERP system without any extra data entry.
With the Technical Service Mobile Application, technicians can see the services assigned to them via smart phones with android operating system, quickly enter their transactions into the system and close the service. Make business follow-up between the center and the technician comfortable and uninterrupted.
With many reports such as Order Reports, Customer Current Account Statement, Incoming Transfers Report, Detailed Sales Report, Adat Report, Current Risk Report, Detailed Collection List, Aging Report, Reconciliation Report and Finance Summary Report, you can easily access the information you are looking for and ready-made statements. You can see your current risks, learn about the outstanding balance and due dates and direct your order accordingly. Thanks to the ability to collect through the system, you can integrate with your company's payment applications for payment by credit card. With the integration of the records entered in the field into the center, your collection information is received in the system correctly and on time, and your payment information is immediately reflected in your current transactions with the receipt generated after the payment. Customer, product and product line for your sales team; For your dealer, you can give targets on the basis of product and product group, compare this control with the actual data and report it. In addition, the system offers a target number suggestion that can be estimated by using the previous year and month sales information.
Central Workforce Management
Control of all teams and sites Management of skills, responsibilities and jobs Management of working hours, leaves and activities
Personal and mass success statistics based on past job completion data Calculation of changing workload parameters Concrete information about potential work volume in the next period
Analysis And Reporting
You can get all reports related to your sales such as order, collection, stock amount, best selling and/or no selling products, best and/or most passive dealer, most and/or least used payment methods.