Dominating the market and getting ahead of its competitors is one of the main goals of the companies, regardless of the sector they operate in. One of the most important factors that ensure this is a successfully established dealer and marketer network. An organization that is skillfully established and effectively controlled, from customer relationship management to bonus system and price policy, will grow healthily. Gustology comes into play at this point. With Gustology, you have all the control over your field marketing team, dealers and their sub-dealers. You will not encounter any negativities that reduce your brand value, such as selling your product at prices without your knowledge or going from one dealer to another to grab a customer. Or, you won't face too much time and shipping costs due to inexperienced shipping plans. Gustology processes all these activities and stretches you the necessary threads to manage them.
Gustology is not a pre-accounting software. Subjects such as debt/credit tracking or unbilled dispatches are out of the scope of Gustology. If you want to continue the transactions you entered in Gustology with the transactions that fall under the subject of the pre-accounting, Gustology provides the necessary integration with the pre-accounting software and continues its work. Gustology focuses entirely on your field operation.
Gustology is a field management software. It manages your dealers, customers, products and the relationship between them. It allows you to plan your shipments in the most optimal way. It also helps you to control the entire field organization by providing reports supporting all these processes.
Dealer Management
- Dealer hierarchy management
Unlimited dealers, adding sub-dealers
Authorization to open sub-dealers for dealers
Profit margin definitions for dealers
Periodic turnover targets for dealers
Creating a dealer bonus system
You can enter your dealers, sub-dealers and define a user for each dealer. If you wish, you can leave the sub-dealer management to your dealers and allow them to create their own dealers.
User Management
- Creating users for each reseller
Assign users to dealers
Ability to assign multiple users for a dealer
Defining premium criteria separately for users other than dealer premium
Setting turnover targets for users
You can centrally edit all the settings of user management, or you can give your dealers permission to manage their users.
Product management
- Product category definition
Product code, barcode and unit identification
Setting a minimum and maximum price limit for each product
Setting a foreign currency currency*
VAT In/Exclude status selection as default definition for each product
Setting a minimum order quantity for each product
*: USD and EURO are predefined in the system, they can be converted into Turkish Lira at the CBRT Exchange Rate of that day.
Customer Management
- Duplicate customer control by phone number*
Recording detailed customer interview notes
For each customer, associating with the dealer who brought the customer to the system
Allow the associated dealer to be notified by notification when another dealer visits that customer
Do not allow the associated dealer to open the call notes to the outgoing dealer
*: Among its peers, only in Gustology.
Sales Management
- Calling a customer from a phone number
If the customer is not registered, fast registration to the system
Alerts for a second order if there is an open order for a customer
Alerts when a customer goes to a different dealer
Partial delivery of products on order
User-defined order statuses
Informing the customer by SMS and e-mail in certain order situations
Order action reminders and notifications
Shipment Management
- Order distribution by city, district and region
Define loading capacity on shipping vehicles
Distributing orders according to remaining capacity on shipping vehicles
Making a new sale from the vehicle during shipment (Optional)
Reports
- Product based order report
Dealer and customer focused sales report
City, county, region based order report
Periodic performance reports
Everything about Field Management is at Gustology,
Gustology wherever you want!
